FAQ
We currently accept payments through credit/debit cards and PayPal.
To cancel an order, call 0871222312 within 2 hours of placing the order.
Be sure to give us the order number, the item(s) you purchased and your order total. We will confirm your cancellation prior to refunding your credit card.
We gladly accept unworn or unused items purchased exclusively through DYEBOO.com. Contact us within 30 days of delivery for return approval. Item must be shipped back within 7 days of return approval. A refund is processed upon receipt of the returned item.
NOTE: Shipping charges are not refundable.
Process:
Complete the return form included on your packing list and securely repackage your merchandise. Cover or remove any original mailing address label or carrier barcodes from the package.
Please send your return to:
DYEBOO ltd.
Taney Hall, Eglinton Terrace, Dundrum, Dublin, IrelandShip package using carrier of your choice and keep the tracking details for your records. You will receive an email once your return has been processed. Please allow 7 business days from the time we receive your return for it to be processed.
